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Are You Sick and Tire of Dealing With Incompetent and Unreliable Computer Support? If So, Then Read On…

No Other IT Consulting and Computer Support Company in the Greater Rochester area can match our combination of experience, customer service and ability to provide technology solutions for your small business or medical practice.

David A. StewartDear Colleague,

Selecting the wrong computer consulting and support company can not only be incredibly frustrating and expensive, but it could end up costing you downtime, data loss, and expensive computer repair bills — not to mention possible regulatory fines.

My name is David Stewart, President and Sr. Consultant at High Falls IT Company.  I’ve served as a consultant and advisor to business and health care organizations for over fifteen years.  High Falls IT Company specializes in working with small businesses and medical practices to reduce frustrations with their computers and network, select and implement line-of-business and other types of software into their operations, and provide IT management and support.

Although providing honest, competent, on-time, fairly priced on-site & remote computer support, and IT consulting is not an amazing concept, I’m surprised at how many IT firms get this wrong.

As a prospective client with five or more staff members, your first service visit (up to two hours) with us is FREE.  There are no strings attached, future obligations, or hard feelings if you decide not to work with us.  You can request this service by calling our office at 585-672-5563 and asking for me, Dave Stewart.

If you’re not quite ready to call us, then I would invite you to download the free report on this page to learn what to look for when it comes to IT consulting and computer support.

In this Guide you will learn:

  • Costly misconceptions about computer repair and maintenance,
  • 5 critical mistakes to avoid when selecting a computer support company,
  • 7 questions you need to ask before buying “cheap” or “bargain” computer equipment online,
  • How to spot a well meaning (but grossly incompetent) technician,
  • Why your support team should provide both remote and on-site IT support,
  • How your current repair person’s interests may not be aligned with your own, and
  • 20 questions your current IT support should be able to say “Yes” to.
I hope you find this guide to be useful in shedding some light on what to look for when you do need to select a company to support your computer network and consult on technology matters.

Best Regards,

Dave

David A. Stewart
President & Sr. Consultant
High Falls IT Company LLC
Rochester, New York
585-672-5563

A Small Business and Practice Owner’s Guide To Selecting A Computer Support Company

An Owner's Guide To Selecting A Computer Support Company
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See What Others Have To Say:

“I highly recomend that you contact David at High Falls IT Company for your organization’s IT consulting, maintenance, and support needs.  He not only understands computers and technology, but also how to appropriately integrate them into business processes.”

- Phil Emard, Owner Ashland Ace

“Professional, knowledgeable, prompt service with very clear explanations.  Thank you for going above and beyond.”

- Joseph Chruscicki, M.D.

 

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Areas Covered

We provide affordable IT consulting, computer support and network services throughout the greater Rochester NY area including Victor, Brighton, Pittsford, Spencerport, Greece, Gates, Chili, Penfield, Brockport, and Mendon. We can also support branch offices in Monroe, Livingston, Genesee, Ontario, and Wayne Counties as well as other locations across the country through our combination of remote services and on-site computer support partnerships.