Business Phone Systems

Hosted PBX Phone Systems Can Provide Your Small Business or Practice with Enterprise Level Phone Features without Enterprise Level Costs

As a small business, you know you need every advantage you can get to compete against larger organizations with deeper pockets.  Hosted PBX phone systems using Voice over Internet Protocol (VoIP) technology can help your organization provide a better, more economical way to communicate with business clients, partners, customers, and vendors.  Hosted PBX systems are different from traditional business phone systems in that they use broadband Internet connections to place and receive telephone calls and have no on-site PBX hardware to purchase or maintain.

Key Features of Hosted PBX systems include:

• High Mobility – you can take place your telephone virtually anywhere there is a reliable broadband connection.  Your clients and customers would not know the difference between an employee working in your corporate office, their home office or half way around the world.  This is a great feature for smaller businesses with part-time, virtual, or highly mobile staff.
• Auto-Attendants and Call Routing – easily customizable auto-attendant messages can be configured and you can determine how calls should be routed including phone(s) should ring and how voice mail should be handled.
• Flexibility Of Phone Devices – use a wide variety of telephones including conventional desktop and wireless phones, as well as soft phones that operate on your computer.  You can even use your smartphone if you like.
• Recording and Monitoring – record phone calls at the press of a button.  See who is on the phone – even if they aren’t in the office.
• Disaster Recovery – As their is no on-site PBX hardware, you can be up and running in minutes at another location should a flood, fire or other disaster prevent access to your office.
• Cost Effectiveness – These systems can be very cost effective when compared to traditional phone systems, especially if your organization is spread out over multiple locations or makes large quantities of toll calls.

With hosted PBX systems, many of the disadvantages of earlier VoIP systems, such as sound quality and limited emergency calling have been significantly improved or eliminated.  Still, these systems may not make sense for everyone so it typically makes sense to investigate your options carefully.

To learn more about Hosted PBX business phone systems and see if it is a good fit for your organization, Contact Us today or give us a call at 585-672-5563.